- July 3rd, 2010, 11:21 pm
#41315
I wasn't there working today, so I didn't witness this but I have a few things to mention.
Was it an employee or a guest at the front that said it was ok? Keep in mind the restraint CAN lock, but won't meet the requirements of the ride in order to successfully dispatch. The restraint has to click/lock three times, which will signal the green light at the test seat. Make sure the light was green. When it is very sunny out there, you may have to have a buddy block the sun from the lightbulb with their hand to make sure the color is green due to a glare the sunlight creates. If you have to try really hard to get that green light at the test seat, say like 30 seconds of constant pushing, chances are it may not work in the station due to time constraints. Plus, it would then attract the attention of everyone in the station. A friend on a personal level may be able to push that restraint extremely hard, but keep in mind that employees have to be careful with our guests to make sure nobody gets hurt either. Again, this all comes down to safety.
We certainly try our best to get every guest on the ride, but these restrictions are due to the ride's design. I may be out of the loop here but I don't see how an employee can be finding it funny to tell someone they can't ride. Perhaps they unknowingly gave that impression? I know personally that telling someone they are unable to be secured is the hardest and most unfavorable thing to do at the job, as it can potentially ruin a guest's day too. I would certainly hope the others truly feel this way too. I'm sorry to hear about your foul experience, and I hope you still were able to enjoy the rest of your day.
Carowinds 2011