[LocoDriver]

This topic came to mind today as I was standing in line on two occasions at Vortex. Might I add both times were during a ride break down.

Who's the big Diva talking on the microphone in the station house? She had a serious attitude problem and a serious need for authority.

Example: When Vortex broke down she asked the riders who had just boarded and strapped into the train, to exit the train. When the riders (75% of them) just stood there because they really didn't understand what was going on she again announced and I quote " AS I SAID BEFORE PLEASE EXIT THE TRAIN TO THE LEFT". Might I add that she did this with quite an attitude! It wasn't until then that she made the official announcement that they were having technical problems. Finally everyone stepped off the train.

I stood there in the que line next in line to ride and just watched her and the rest of the crew. It must have took them 10 minutes before they finally picked up the BAT PHONE and told everyone to go enjoy some other ride, because they ain't going to enjoy this one! I couldn't believe my ears.

Has anyone ever experienced such rood behavior from a PC employee? I know that some of the kids out there need some serious lessons in hospitality but this blew me away.

On a happier note the ThunderRoad crew was racing the trains most of the day.

[coasterbruh]

I know that some of the kids out there need some serious lessons in hospitality but this blew me away.

And that says it all. They are kids. I tend to not worry about the rudeness and if it is geared towards me then i take matters in my hand by complaining to that person or going to an official. I dont know what kinda training they get but i think somewhere in their training should be some lesson on mannerism and being user friendly.

[LocoDriver]

^^Bad thing about it though is that this particular woman looked to be in her early to mid 20's. I don't think she was your stereo-typical teen that we see out there and even if she was, she was still way out in left feild with those comments/attitude!

[swampfox43]

I think you hit the nail on the head when you said "they are in serious need of authority". Put a kid in a situation where they can proudly be the boss and you usually see the abuse of authority syndrome take over. Granted, not all the kids are like that (thank God!).

[Dukeis#1]

On the SFoGNet boards it was pointed out that crews with kids in them often work better if there is someone of age (40s/50s) as the crew supervisor (of course the person of age has to act responsibly, as well). Personally, I feel that there should be an age minimum to be a lead op, but I'm sure that would be a hassel for the park to organize. (Considering it's a hard job to actually find people that would wrather stand outside working in 90+ degree weather than at air-conditioned Wal-Mart)

I would love it if PC could find employees that are as dedicated to the satisfactory of the guests as those at Dollywood, but Charlotte is not a retirement community, and most of the people running the park are there for money, not because they enjoy their jobs.

One crew I do love at Carowinds, however, is the Top Gun crew. I always seem to find nice people there. Same for Ricochet.

[LocoDriver]

^^Don't know if she's the supervisor, but Eunice makes the crew at TopGun! She's awsome!

[Carowindsman]

No Eunice isnt the Supervisor there, we have two crew supervisors both wear white shirts as most crew supervisors do. Eunice is great she puts the law down when its needed and thats only if needed. I on the other hand am layed back to a point like i will ask people to get off the hand rails i tend to get louder as they do not hear me. And also when the ride would break down which isnt much *Knock On Wood* and i am driver i tend to pop the harnesses up first then ask the person who opens the gate to open the gates then ask the people to undo there seatbelt and go back into the queue line. I do agree some of the kid workers at are park are truthfully just bad but there is not much to do except hire more trained people to supervise the kids which most even with a supervisor dont listen.

[coasterdude89]

I know, the ride ops at Dollywood are so friendly, and you can tell that they do it for the fun and not for the money. You can also tell that they really enjoy their jobs! :rolleyes:

[Cephas]

The last time I rode richchet, there was this guy that talked ALOT he made puns and did something funny every time he let a car go. He also let this little kid (4(baby swap, 4 maybe) press the button to let the trains go and he was like "Great job man, thats how you do it." I don't know if he was technically allowed to let the kid do that, but it was really nice and I enjoyed having such a friendly ride op.

[pkidude03]

This is the only problem I have with Carowinds. Some of the employees are very rude. I do not understand why management will not do something about this. I have put my opinion on Carowinds surveys & even wrote a letter or two about the rudeness of the staff. I did not come back to Carowinds last year because of the bad experience I had with some of the employees being a-holes the year before. I came back this year & I haven't noticed a single change in attitude. I have been to other parks where the employees make you feel good to be there. Some examples of those parks are IOA, definitely Dollywood, and my park of choice.. PKI. Carowinds has really good rides and the atmosphere is awesome I just don't understand why the staff has to have such an attitude towards the guests. Some rides the Op's are awesome and are nice to you. There are some on other rides that you just want to shoot in the face. I don't think I'll be coming back to Carowinds for a long time or at least untill they straighten up their staff.

[Trev32]

I haven't had any problems with the Op's attitude or anyhting like that, they've always been nice.

[PoP Eye]

I have on thunder road about 5 years ago! It came up a thunder storm and it was lightning sorta bad and they were yeling at us rudely to get out of the station,we were like we we aren't goning to get soaked and get struck by lightning